REVIEW OF ZINSTALL WINWIN UPGRADE
REVIEW OF ZINSTALL WINWIN FULL
REVIEW OF ZINSTALL WINWIN PRO
REVIEW OF ZINSTALL WINWIN SOFTWARE
REVIEW OF ZINSTALL WINWIN LICENSE

So far, you have refused support, refused to provide evidence of not using the product, and have provided several conflicting reasons for why you want a refund. It is hardly вЂњdancing around with you peopleвЂќ.

When you have first contacted us, you have received a response, including the upgrade, in 9 minutes.

REVIEW OF ZINSTALL WINWIN FULL

If you believe that you have found a bug in the software, please do the same steps as before to get that splash screen, send a picture of it and receive your full refund.

REVIEW OF ZINSTALL WINWIN SOFTWARE

Zinstall: (name deleted), To our knowledge, a splash screen that tries to sell you more software does not exist in our product. I would like my refund now please, as my next correspondence over this will not be with your company. So your software did not perform for me, and you indicated already that different software other than what I paid for was necessary. So I did all of the installs manually that your software purports any average computer user can do for you. I wasn't going to spend that, and I wasn't going to dance around with your customer support (you people?), as I was anxious to get my new system up and running. It say that the upgraded version is about $160 dollars.

REVIEW OF ZINSTALL WINWIN UPGRADE

Best regards, (name deleted) Me: The upgrade is offered on a splash screen when you indicate that you were unable to do the install, a point which I an sure you already know.

REVIEW OF ZINSTALL WINWIN LICENSE

Alternatively, if you refuse our support, and are unable to prove that you have not used the product, we will not be able to process a refund, but will be able to clear the activations on this license so that you can use it in the future. If you are able to clean out the target computer as above, a refund will be provided immediately. It is not possible to process a refund in an event that a customer refuses support AND does not remove migration results from the target computer вЂ“ as there is no way to confirm that the product has indeed not been used. In that case, the customer should revert the target computer to its original state (to show that the migration results have been removed), and run the diagnostic tool to confirm that: Once we can confirm that the target computer is clean, your entire payment is refunded. In the event that a customer asks for a refund but refuses our support, that is also possible. According to Terms and Conditions, you are eligible to apply for full credit for your purchase in case you have allowed our Support team to help you via diagnostics and / or remote connection, and our Support have acknowledged that they are unable to resolve the issue. If you can show us who has told you that you have to pay extra, we would be glad to refund your payment. To our knowledge, no one has asked you to do that, and we have in fact provided you the upgrade immediately once you have mentioned it, for free. The first and only contact weвЂ™ve had from you was you asking for the refund based on someone telling you that you have to pay extra. I have reviewed your conversation so far. Zinstall: (name deleted), My name is Jonathan, I am FrankвЂ™s supervisor. So I will expect a full refund please, as your software did not do the job as it was presented to me. I have already done the work that I was hoping your software would do.

REVIEW OF ZINSTALL WINWIN PRO

The SSD mode is enabled on the separate screen after the Target Selection screen: (omitted) Me: No, the software clearly stated that the Migration Kit Pro was an upgrade that I had to pay extra for. We do not charge extra for that (not sure why you have decided that we do, as this is the first contact from you that we have on record). Since that is available only in the Migration Kit Pro, we have upgraded your license so that you can use it. You are right вЂ“ in order to split the transfer between a small C drive and a large D drive, you do need the SSD Mode option. Zinstall: Hi(name deleted), Thank you for contacting us. But if you look right on one of there main pages it actually lists the higher price for that particular software 'Migration Kit Pro' ($169). In my communication with them, I had suggested that a 'splash screen' or something must have come up. They claimed that they did not know why I would think they charged more for the upgrade I would need to do a transfer to a computer that had an SSD drive. So it must be reasonable to assume a 'computer guru' would have a much better chance of knowing what an 'SSD Drive' was than I would. However, I have asked people I know if they know what an 'SSD Drive' is (my configuration), and most said they did not. The Zinstall web site said that you 'do not have to be a computer guru' to use WinWin, the product I paid for ($119). But in fairness I have included their side of the conversation, as thay asked me to do when I said the public should know about how they treat their customers. I will never do business again with Zinstall.

Review of zinstall winwin